Costumer Care

Ordering

       
How do I place an order online?        
At this time you can just order online on our web page ysnails.com.
If you want to order large order please consider be part of our VIP membership and enjoy 25% off on all orders.
Any others questions about your order you can contact us at: customerservice@ysnails.com
 

Return & Exchange

       
What is your return and exchange policy?    
We pride ourselves on carrying the top quality in Nail Care Products, and we hope that you will be pleased with your order.
When you receive your order, please inspect it carefully to verify that all items meet your expectations.
If you are not completely satisfied with any product, you may return the item/s for a credit or refund (minus shipping & handling) within 15 days of invoice. All returns must be in the original packaging with manual and warranty card. Customer is responsible for shipping charges plus insurance (if applicable) when   returning good/s to us. All incomplete returns (missing parts) are subject to a minimum 20% restocking.  Please send us an email at customer service at customerservice@ysnails.com to obtain a return authorization number. Return without an authorization number will NOT be accepted. Do not send return C.O.D (cash on delivery)
 

Shipping

       
When does my order ship?        
Each order is processed within two-to-three business business days.
         
Do you ship internationally?        
Yes, we ship all over the world using United States Postal Service.
         
         
         
         
         
         
         

1 Comment

  1. Yariseth Aripe Says:

    hola, yo trabajo en un salon de belleza y trabajo independiente y me gustaria saber que costo tendria para mi un kit completo de acrilico que incluya tips naturales, transparentes y french junto con el producto necesario para las acrilicas con diseños y todo, ademas tambien quisiera saber sobre los esmaltes de uñas,tratamientos o sea mas bien necesito de la ayuda de ustedes para saber sobre los precios de los productos ya que yo he trabajado con los Dual System Forms Plus y me ha gustado mucho el producto y me gustaria saber mas sobre los mismos. Agradecida de antemano y con mucho gusto se despide la joven Yariseth. Bye……..Espero respuestas. Gracias.

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