Manager of the Manicure Salon
The Manager of the salon represents YsNailS in it. Hence his/her form of speaking as well as his/her personal image must transmit the values of the firm.
Wardrobe
The Manager of the saloon must take his/her own wardrobe. He/She must always transmit the image of freshness, agility and fashion of the mark.
Personal aesthetics
They must be made up, combed and clean before the opening of the Living room.
Technicians and Assistants
Number of uniforms to deliver
The Technicians and Assistants will receive two appropriate uniforms of their sizes.
Composition of the Uniform
Skirt or pant, vest (homologated by the Group)

Personal esthetics
The Technicians must be combed, made up and clean before the opening of the manicure salon. They must be discreet when taking slopes, necklaces, bracelets or rings that call the attention.
Supervision of the personal Image of the Technicians and Assistants.
The manager of the saloon is the one in charge of supervising the personnel’s image daily. Every morning, before opening the saloon, he/she will take charge of supervising the personnel in relation to their personal image. In case he/she notes some anomaly will communicate him/her in private not allowing him/her to begin the work until this anomaly is corrected.
The Language
Expressions
Always should be used expressions like “please” and “Thank you.”
Smiling
It is important to smile in the moment to assist a client. It is not about an automatic effect but rather it must be something natural that is contagious to the client.
Greetings
You may greet the clients with “Good morning”, “Good afternoon” or “Good night” never with a dry “Hello”. However the “Hello” could be accompanied by a “Good morning” or similar.
Be sure that the greeting corresponds:
to the hour of the day
• Until the 14 hours: “Good Morning
• Starting from the 14 hours: “Good Afternoon”
To say goodbye

Say goodbye with kindness, using sentences like “Thank you”, “thank you very much”,”Until Soon”, etc.