What is quality control?
The quality control is a checkup that is carried out by the central office with the object of helping the Associate / distributor in the improvement of his/her salon / distribution.
What elements does it check?
All the aspects pointed in the Manual of quality of the Operative Manual of the System (MOS).
Who does carry it out?
It is carried out it the department of attendance to the salon / Distributor.
How is it materialized?
It is materialized in a document where the detected deficiencies are exposed and are made a series of recommendations of improvement, creating a Plan of Action.
The Invisible client (only for salons)
In a regular way the invisible client’s figure is going to be used to check the quality of the service and can correct the detected deviations.
DEFINITION OF THE POSITIONS (only for salon)
PROFILE OF THE POSITION
Saloon Manager
• Level of studies FP administration branch or superiors (or having worked as a Technician)
• Between 25 and 40 years
• Educational endowment and ability to speak in public
• Efficiency in the control of the technical and professional quality.
• Executive and resolute attitude, to solve conflicts and to contribute with ideas, improvements, advantages and benefits
• Transmission of trust
• Transmission of credibility
• Persuasive Endowment
• Capacity to be organized
• Orderly
• Commercial spirit
• Good image
• Leadership of teams
• Honesty
• To work with illusion and initiative
• Dynamics and creative
• That he/she knows how to value and to recognize
• Capacity to solve conflicts
• That he/she feels the company and the YsNailS philosophy
Technician 1ª
• Level of academy studies and with at least 3 years like Nail Technician
• Young professional between 25 and 30 years
• Demonstrated experience in the field of the artificial fingernails
• Commercial spirit of manicure
• Good collaboration with the partners
• Good treatment with manicure salon clients
• Capacity of superation
• Capacity to learn
• Illusion
• Optimism
• Speed
• Good image
• Ordenated
• Rigorous

Nail Technician 2ª
• Level of academy studies and with at least 1 year as a Technician
• Young professional between 18 and 25 years
• Demonstrated experience in the field of the artificial fingernails
• Commercial spirit
• Good collaboration with the partners
• Good treatment with clients
• Capacity of superation
• Capacity to learn
• Illusion
• Optimism
• Speed
• Good image
• Ordenated
• Rigorous
Nail Assistant
• Level of academy studies
• Young professional between 16 and 22 years
• Good collaboration with the partners
• Total attendance to the partners
• Good treatment with clients
• Capacity of superation
• Capacity to learn
• Illusion
• Optimism
• Speed
• Good image
• Ordenated
• Rigorous