It will always be tried to sell honestly to the client the product and services. To it will proceed in the following way:

The technicians will advise the client whenever they believe opportune the services / products that could be useful.

The client will be advised about the price of the service / product.

The Manager of saloon will advise the client about the product that goes well with the service that has been carried out.

The collection process

Once the service has concluded the technician will accompany the client to the reception and will enumerate aloud the services that have been made to the client.

While the client waits that the invoice is made the technician will pass to pick up the client’s personal belongings.

Once given the belongings will say goodbye to the client (picking up the tip if the client believes it opportune, never pressing him/her to obtain the tip).

Once finished the collection process, the manager of the saloon will accompany the client to the door and will say goodbye to him/her.

The Tips

If the client wants to leave a tip he/she will do it directly to the technician.

In case the client leaves a tip in the reception ,the Manager of the saloon will distribute this tip among the technicians that have intervened in the service.

A client with hurries

In any case will be abided a client with preference over another one that has assigned a place in the line.

To much People.

It can happen that in certain days of the week or in certain dates is produced a situation of mass that causes a retard in the line, in these situations it is when the manager of the saloon must be more attentive in the agility of the services.

In case the mass doesn’t decrease it is necessary to limit the entrance of new clients in the line.